WHY US

We know that you have a genuine supplier from a long period with never lasting relationship as a family member. Definitely you are enjoying the various occasions with him. And he is also providing you the quality of beyond satisfaction.

But

 If you can pinch a fragment of instance from your demanding schedule we are sure that the explanation mentioned underneath will devoid of doubt compel you to get in touch with Matrix Exports.

Nothing is Impossible Because Impossible itself says I- M- POSSIBLE 

                                                                                                                                 by Matrix

1. Reliability:-

At Matrix We pride ourselves in maintaining not only a fast but RELIABLE goods. Our commitment to maintaining a 99.9% uptime standard is backed by independent industry analysts. This level of reliability comes from planning not luck.

2. Real Support:-

We understand the importance of accessibility. That’s why 24 hours a day 7 days a week via telephone number +91 9829387647, instant live chat, rapid response email, you will find a representative available to assist you. Our response times lead the industry, and our staff of In-House  is one of the most qualified, capable, and friendly you will find anywhere.

3. Feature Rich :-

One of the biggest differences you will find with Matrix is our breadth of included services We have combined everything you will need to get your business up and running online, and offer support for just anything else you can think of.

4.Co-ordination :-

We believe in working closely with our customers and assisting them in their business Where ever we can. Our designing team will keep you regularly informed about  the new stock lines that comes onto the market.    

5. Facilities:-

Matrix Exports understands the importance of client deal. That’s why matrix export is supported by a world-class infrastructure engineered from the ground up to support just about any kind of contingency.

From a localized power failure to a major earthquake, all it takes for a company to bring down is lack of preparation.

6. Design:-

Our Research & Development staff working on new designs in co-ordination with our designers we always try to innovate new furniture collection. 

If you have any concept or any idea of furniture collection do inform us our designing staff will design  the furniture collection of your choice. And rest assured the design that you send us will be kept guarded so you do not face the risk of loosing exclusivity.     

7. EXPERIENCE:-

With over 10 years in the business, it is obvious we know what we are doing. Each member of our staff is chosen based on their industry experience and is dedicated to our company and client centric philosophy. Our skilled craftsmen can produce the furniture on the basis of sketch or drawing given by you with perfect shape and sizes.

8. Value :-

Other reasons don’t matter if our pricing isn’t competitive, but that’s what is so great about our offering.  For years we have kept giving more for less, and that is what has kept our clients with us through out history.

9. Trust :-

With all the manufacturing facilities from Raw wood stock to container stuffing under one roof you can be rest assured regarding the design of your product. Complete production process like manufacturing, polishing and packing is done in same premises so the design of furniture you give to us remains secure.

10.Inspection:-

Though inspection is a process in itself, but with so many intricate processes involved in manufacturing, we have incorporated procedures and checks at every step of production which eliminates the margin of error and ensures that every piece which reaches for the final inspection is problem free. These processes in turn ensure that our clients enjoy low cost advantage, premium quality and timely out put.

11. Logistics Support:-

We take outmost care that the maximum space of the container can be utilized to reduce the shipping cost.  We are always in touch with our shipping consolidator to plan an effective cargo.

12. Safety :-

We take outmost care for the safety of the furniture items which are shipped to our customers.  We provide insurance of the container from our ware house uptill the ware house of our buyer.  If any accident or damage occurs, we provide full insurance coverage.

General Questions :-

1. How we are different from our competitors. ?

We go in depth to study any request for the developments and give you properly analyzed answers for possibilities/ varieties.  We believe business is generated through good relationships and not by just producing items. We are ready to be your partner by combining your ideas of profits with our needs.

2. Is the sample facility available? 

Yes the sample facility is available upon  request  as per your required design and size.

3. What shipping packing policy is followed normally.?

Each piece is packed with a layer of bubble  the corners are given protection with the foam corners then the piece is packed in corrugated box with master labeling applied on them from two sides.

We take extra care in the packing  that any part which is delicate  is given extra protection. Customized packing is also provided for the logo printing, bar code, tags  labeling upon the request.

4. What are the shipment delivery options available?

BY Sea,  Air or courier.

5. What payment options are there?

L/C 100% irrevocable  at sight  or 50% Advance T/T and balance against the copy of original shipping documents .

6. What are the pricing term?

The prices are quoted in US$ (US Dollar ) or Euro on Fob Mumbai/ Mundra basis.

7. Is there is option to change specifications in the items on sight?

Yes, Customization is possible for any themes/colour schemes, size, type of wood, hardware etc.

8.Is there  option of changing the specification in the item  at production process ?

We generally believe to work on the basis of approved production sample.  All the items will be in exact shape and design with same color tone and hardware accessories which are in the production sample. Though we will try to do the alteration informed by you if it can be possible.

9. How can I see a range of a specific product category?

You can request us for the sample photos of the product category in which you are interested in and we shall send you pictures of those by e-mail with all specifications.

10. What is the minimum order quantity?

We work on full container load basis. And the minimum order quantity is 12 pcs of each item.